Cancellation Policy – ArtJio Online Art Classes

At ArtJio Online Art Classes, we aim to provide a transparent and convenient learning experience to all our students and parents.

Cancellation by the Customer

• Once a student has enrolled and the payment has been successfully completed, the enrollment is considered confirmed.

• Customers may request cancellation before the commencement of their enrolled course/classes by contacting the ArtJio support team.

• Once the classes or course plan has commenced, cancellation of the enrollment will generally not be permitted and the course fee will be non-refundable, except in cases specifically approved by ArtJio.

• Missing or not attending scheduled classes by the student will not be considered a cancellation and will not qualify for a refund.

Cancellation or Rescheduling by ArtJio

If a scheduled class is cancelled by ArtJio due to teacher unavailability, technical issues, holidays, or any unavoidable circumstances, ArtJio may provide:

• A rescheduled class;

• A replacement class; or

• Access to an appropriate class recording, wherever applicable.

If ArtJio is unable to provide the purchased course/service, an appropriate refund may be issued for the undelivered portion of the service.

Refund Processing

Where a refund is approved, it will be processed through the original payment method. The actual time taken for the amount to reflect in the customer’s account may depend on the bank, card issuer, UPI provider, or payment gateway.

Contact Us

For any cancellation or refund-related request, customers may contact ArtJio Online Art Classes through the official contact details provided on our website.

ArtJio Online Art Classes reserves the right to review cancellation and refund requests on a case-by-case basis in accordance with this policy.